CIC Scientific Report
Technical Support Services

4 operational support units

CIC’s Technical Support Services ensure the continuity, safety and reliability of the Center’s digital infrastructure, laboratory material workflows, physical facilities and central stock management.

Technical support services overview

The Technical Support Services section brings together four operational units that provide essential support to the Center’s research activity: IT support, preparation of laboratory material, infrastructure maintenance and central store room management.

  • IT Support Technical Support Service team at CIC
    • Comprehensive IT support
    • Hardware and software configuration
  • Infrastructure Maintenance Technical Support Service team at CIC
    • Maintenance of facilities and scientific equipment
    • Safety and functional condition monitoring
  • Central Store Room Technical Support Service team at CIC
    • Centralized stock management
    • Access to common supplies and reagents
5.1

IT Support

IT Support Technical Support Service team at CIC

Provision of comprehensive information technology services, including installation and configuration of hardware and software, preventive and corrective maintenance of computer equipment, and technical troubleshooting to ensure the continuity and reliability of digital infrastructure across the Center.

  • Comprehensive IT support
  • Hardware and software configuration
  • Preventive and corrective maintenance
  • Reliability of digital infrastructure

Capabilities

  • Installation of hardware
  • Configuration of hardware
  • Installation of software
  • Configuration of software
  • Preventive maintenance of computer equipment
  • Corrective maintenance of computer equipment
  • Technical troubleshooting
  • Digital infrastructure support
  • Continuity and reliability of IT systems

Team · 2

  • Sonia Pedraza Flores
  • Pablo González Delgado
5.2

Preparation of Laboratory Material

Preparation of Laboratory Material Technical Support Service team at CIC

Provision of essential laboratory support services, encompassing the washing, sterilization, and quality control of materials used across the Center's laboratories; preparation of general-use solutions, culture media, and competent cells; and custom preparation of solutions upon request, ensuring the availability of ready-to-use consumables for research activities.

  • Essential support for laboratories across the Center
  • Ready-to-use consumables for research activity
  • Sterilization and quality control workflows
  • Custom preparation upon request

Capabilities

  • Washing of laboratory materials
  • Sterilization of laboratory materials
  • Quality control of laboratory materials
  • Preparation of general-use solutions
  • Preparation of culture media
  • Preparation of competent cells
  • Custom preparation of solutions upon request
  • Provision of ready-to-use consumables
  • Laboratory support for research activities

Team · 3

  • Sonia Pérez Díez
  • Vanessa Centeno Talayero
  • Rosario García Rubia
5.3

Infrastructure Maintenance

Infrastructure Maintenance Technical Support Service team at CIC

Oversight and upkeep of the Center's physical facilities and scientific equipment, ensuring that all installations operate under optimal safety and functional conditions in compliance with applicable regulations.

  • Maintenance of facilities and scientific equipment
  • Safety and functional condition monitoring
  • Support for regulatory compliance
  • Operational continuity of installations

Capabilities

  • Oversight of physical facilities
  • Upkeep of physical facilities
  • Maintenance of scientific equipment
  • Safety condition monitoring
  • Functional condition monitoring
  • Regulatory compliance support
  • Operational continuity of installations

Team · 2

  • Celso Collazo López
  • Carlos de los Dolores Redondo
5.4

Central Store Room

Central Store Room Technical Support Service team at CIC

Centralized procurement and stock management of essential supplies and reagents of common interest to all Center members.

The store room provides access to stationery, biochip reagents, culture media, chemical reagents, laboratory consumables, and enzymes, and is equipped with cold chamber and –20°C storage facilities for temperature-sensitive materials.

  • Centralized stock management
  • Access to common supplies and reagents
  • Cold chamber and –20°C storage
  • Support for Center-wide research needs

Capabilities

  • Centralized procurement
  • Stock management
  • Essential supplies management
  • Reagents management
  • Stationery access
  • Biochip reagents access
  • Culture media access
  • Chemical reagents access
  • Laboratory consumables access
  • Enzymes access
  • Cold chamber storage
  • –20°C storage facilities
  • Temperature-sensitive material storage

Team · 2

  • Sonia Pérez Díez
  • María Eugenia Fernández de la Torre

Explore the complete CIC Scientific Report 2024–2025.